Privacy Policy

1. Introduction

Best IPTV NZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestiptv.nz and use our IPTV streaming services.

2. Information We Collect

Personal Information

When you subscribe to our services, we may collect:

• Email address
• Name (optional)
• Payment information (processed securely through third-party payment processors)
• Device information for service activation
• Communication preferences

Automatically Collected Information

When you access our website, we automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our IPTV services
• Process your subscription and payments
• Send you service-related communications
• Provide customer support
• Improve our website and services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., payment processors)
• Legal Requirements: When required by law or to respond to legal process
• Protection: To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.